Dear Colleague,

Welcome to the final Changefirst newsletter of 2009.

In this issue we give serious consideration to the impact that the internet is having on the business of change management - with a specific focus on the implications for both the industry and Changefirst. While our guest writer, Ivan Hickmott of Hickmott Consulting, explores the importance of involvement and participation as a critical and often neglected ingredient in implementing change successfully and sustainably.

We also meet Change Agent Ian Roughsedge of Changefirst Australia and consider what's new on the Changefirst blog.

This article by Ivan Hickmott takes a "story-based" style and explores the importance of involvement and participation as a critical and often neglected ingredient in implementing change successfully and sustainably. The organisation that is featured is undertaking a major change agenda if it is to survive, the like of which it has never previously faced. more>>>

This is the 11th in the series that features change executives sharing their experience with you.This month's change agent is Ian Roughsedge - who is a Director of Changefirst Australia. Here Ian shares his views on what makes change agents successful and identifies the key issues he will be working on in 2010. more>>>